Bridges Capital Ventures Pty Ltd (ABN 67 007 600 642)

Overview
Bridges Capital Ventures Pty Ltd ("we", "us", "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Collection of Personal Information
We collect personal information necessary for conducting our business operations, delivering services, and maintaining client relationships. This may include:
Name, contact details, and job title
Email address and phone number
IP address, browser type, and device usage data
Preferences and interactions with our website, services, or investment platforms
Other information you voluntarily provide via forms, applications, meetings, or correspondence

How We Collect Information
We may collect your personal information in the following ways:
Directly from you through online forms, applications, emails, or meetings
Automatically via cookies and website analytics tools
From third parties such as service providers or business partners, where permitted by law

Purpose of Collection
We collect and use personal information to:
Provide and improve our financial services and investment offerings
Respond to enquiries, feedback, and support requests
Process transactions and conduct due diligence
Improve website performance and user experience
Communicate with you about relevant updates, offers, and insights
Comply with legal, regulatory, and corporate governance obligations

Use and Disclosure
Your personal information may be disclosed to:
Professional service providers, contractors, and advisors assisting us in operations
Government regulators, courts, or law enforcement agencies where required by law
Related entities within our corporate structure (if any)
Overseas recipients where international data processing is necessary
Other third parties with your explicit consent

Overseas Disclosure
If we disclose your personal information to recipients outside Australia, we take reasonable steps to ensure the recipient complies with the APPs or similar data protection standards.
Some analytics tools we use include:
Google Analytics: May transfer anonymised data overseas
Zoho Pagesense: Operates in Australia with global compliance certifications
Matomo: Hosted on our private infrastructure for maximum control; see below for opt-out options

Direct Marketing
We may engage in direct marketing in accordance with APP 7:
Newsletter Subscription
You will be offered the option to subscribe via an unchecked opt-in checkbox on relevant forms
You can unsubscribe at any time via a link in the email or by contacting us

Social Media Marketing
Marketing content may be shown to you on platforms like LinkedIn, X (Twitter), or Instagram if you follow us
You can opt out by adjusting your social media settings or unfollowing our profiles
We will not sell or rent your personal information to third parties for marketing purposes.

Handling Unsolicited Information
If we receive unsolicited personal information, we will assess its relevance. Where not required, we will destroy or de-identify it within 90 days. Job applications may be retained for up to 6 months.

Identifiers
We do not adopt government-issued identifiers (e.g., TFNs, Medicare numbers) as our own identifiers for customers or clients.

Data Security
We take reasonable and appropriate steps to protect your personal information. This includes:
Encryption of data at rest and in transit
Role-based access control
Regular security audits and system monitoring
Website form submissions and uploaded documents are stored for up to 90 days before being automatically deleted, unless otherwise required.
When no longer needed, personal information is securely destroyed or de-identified in accordance with industry best practices.

Data Quality, Access & Correction
We aim to ensure your personal information is accurate and up to date.

Access & Correction Requests
To request access to or correction of your personal information, please contact us using the details below.

For website-related data:
Email: privacy@bridgescapital.com.au
Upon request, we’ll send a confirmation email and a secure link for data export
You may also request manual deletion, though data is automatically deleted after 90 days

Anonymity & Pseudonymity
Where lawful and feasible, you may choose to interact with us anonymously or using a pseudonym (e.g., when making general enquiries).

Website & Cookies
Our website uses cookies and analytics tools to monitor performance and improve user experience. These tools may collect information such as:
Browser type
Pages visited
Session duration
Referral sources
You can disable cookies via your browser settings, though this may impact your website experience.

Complaints
If you believe we have breached your privacy rights:
Please contact us directly using the details below.
We will investigate and respond within a reasonable time.
If unresolved, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

Contact Details
Bridges Capital Ventures Pty Ltd
ABN: 67 007 600 642
Email: privacy@bridgescapital.com.au
Phone: +61 4 0291 6776
Postal Address: 51 Stradbroke Street, Heathwood QLD Australia 4110
Website: www.bridgescapital.com.au

For more information about privacy rights, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.